Hjemtek is proud to carry the E-mark, and it is not just a formal certification for us; it is a promise to our customers of a unique and secure trading experience. Our commitment to the e-brand reflects our deep commitment to deliver the highest standard in e-commerce and create a trusting environment for our customers.
By being e-mark certified, Hjemtek is obliged to meet a number of strict requirements and standards, all of which are tailored to protect the interests of consumers and ensure transparency and security throughout the purchasing process. This includes having clear and relevant information available to our customers, such as our CVR number and contact information, prompt responses to questions, and ensuring that our payment processes are encrypted to protect customer data.
Our terms and conditions are carefully crafted to protect customers' rights and inform them of all relevant information, from payment methods and delivery to returns policy and appeals. We even go so far as to ensure that our customers receive an order confirmation with all this information so that they can save it for later reference.
We understand the importance of a transparent purchasing process, which is why we ensure that our customers always have a clear and complete order summary before confirming their purchase. Our payment button is worded in a way that clearly indicates the customer's commitment, and we give our customers the opportunity to actively accept our terms of business and personal data policy.
At Hjemtek, it is not just our goal to comply with Danish legislation, it is our ambition to go beyond that to ensure that our customers can trade with complete confidence and peace of mind. The e-label is our way of proving our commitment to providing a first-class e-commerce experience where security, transparency and customer trust are at the center. With our e-label certification, our customers can know that they are shopping with a reliable and responsible webshop that puts their interests first, and that is the customer satisfaction we strive to achieve every day.
See our E-mark certificate here:
hemtek.dk is certified by the e-mark (emaerket.dk)
